Dispatch & delivery


Everything is handmade to order from scratch, therefore please make note of the following dispatch and delivery times. 

Current dispatch times: for satin lace gowns it is 2-4 weeks from the date of order, however during busy periods (May - Aug) this will increase to 4 - 6 weeks.  For all other items it is 2 weeks from the date of order.  Please note this does not include weekends and public holidays, therefore please order early to avoid disappointment. If you need it sooner please get in touch before ordering.  

Delivery destinations: We only deliver within the UK and Ireland.

Delivery times:  All orders are sent via Royal Mail, thefore please also add delivery times onto our dispatch times, please don't confuse dispatch with delivery.  Royal Mail delivery times can range from 1-5 days.

Courier delivery automatic upgrade: If you have ordered a large item, multiple items or your order is very heavy, your order will be delivered via a courier tracked Next Day Service at no extra charge.  If your order has been upgraded to courier delivery, you will be notified in the 'Dispatched' email we send of your tracking number.  Please ensure someone is available to sign for your order.

Postage Costs: Postage is combined so that you'll never pay postage for each individual item ordered.  For delivery within the UK postage & packaging is as follows:

Spend upto £20 - £2.99 - Royal Mail

Spend upto £44.99 - £4.99 - Royal Mail 

Spend £45.00+  - FREE DELIVERY

Delivery to Ireland:

Spend upto £20 - £15.00

Spend £21+  - £18.00