FAQ'S

How long does it take to make an order? 

This can depend on the size of your order.  Click here for our most up-to-date processing time.   You will also have this confirmed once a Processing email is sent.

What if I need my order quickly? 

Please get in touch with us first, to make sure we can accomodate this, however we do prefer to stick to published timescales.  We always advise that you order as early as possible.  During busy periods an additional charge of £20 will be payable for 'rush orders'.  Please click here to use this service

What happens after I place my order?

You will immediately receive an 'Order Confirmation' email, detailing your order and any details/notes you left with your order.  Please check that everything is spelt as you wish it to be printed.

Once we begin to process your order you will then receive a 'Processing' email, to let you know that your order is in process.  This email will also confirm the processing timescales for your particular order.

When your order is ready to leave our workshop, you will receive a 'Dispatched' email confirming that your order is on its way and will contain your tracking/consignment number if you've been upgraded to courier delivery.

Do you have a shop so I can see the range in person?  

Creative Blossom is an online store only.  We take orders via our website and dispatch within the displayed timescales.  Please feel free to contact us if you have any questions.

Can I collect my order?  Unfortunately no, we only dispatch orders via Royal Mail or next day delivery via a Courier

I have a discount code, but it's not working?  This could be one of two reasons:

  1. The code has expired.
  2. Most codes require all lowercase. 

How much do you charge for Delivery?  Please click here for our most upto date prices

Do you wholesale your products?  The short answer is YES!, our wholesale customers receive an exclusive discount code unique to them that is valid for 1 year.  This gives you a substancial discount off our products site wide.  The details and terms of this agreement can be discussed in greater detail when you get in touch with us.

Here's a question for you!  Have you spotted a typo on my website? i hope not :(  but if you have could you send me a quick message so i can correct it and in return you'll receive a 10% discount off anything you like xx

Do you ship outside the UK?  We currently only ship within the UK and Ireland.

My question is not here:  Please contact us